kengr: (Default)
[personal profile] kengr
One of the packages is *still* out on the truck. The other is *back* at their facility. With a note on the tracking info saying "not scheduled for delivery"!!!

I called about that (and trying to find their phone number is a major exercise in annoyance). And the rep I finally got connected to didn't seem to get the concept that since they'd delivered one package from the same place, shipped at the same time *today*, there was no way I was going to be able to trust her "Oh, it'll be delivered on Wednesday" assurances.

So in short, to avoid missing the package I'm stuck at home tomorrow and Wednesday. After all, given that they delivered one of them today, I can't believe any assurances that they *won't* try to deliver tomorrow.

Needless to say, I am *not* a happy camper.

And the one that's still on the truck means I can't go to the store yet to get stuff I need...

*This* is service?

This wouldn't be nearly as bad if I wasn't worried that they'd just leave several hundred bucks worth of parts for a system I'm rebuilding for someone just sitting outside.

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