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I hate assholes
Jul. 8th, 2008 06:27 amSome lousy excuse for a human being reported me to ebay for "excessive shipping charges" Ebay just cancelled all my active auctions and sent me an email. With no reply link.
After much messing around I found a link that might be the right one to email them about it.
More digging found the "Live help" link. Which, after a bit got me a *different* link to report to. And the news that it'll be 24 hours or so before they reply.
Meanwhile, all my active auctions (except some I entered last night) are gone. Including a bunch that were ending this evening.
The excessive charges?
I was charging $9 for priority mail shipping of individual items. That's (as I explained in the email) $4.80 for the priority mail, $0.60 for delivery confirmation (to protect *me*) $1.50 for the photo mailers that I use (because the free priority mail envelops give *no* protection and practically *encourage* mail carriers to fol them) and $2 for bus fare to the post office. And I rounded it up.
That ain't excessive, But since there's no obvious way to list "handling" charges (not even the guy on Live help could find one) I get dinged.
And even if (as the help guy thinks is likely) they re-list the auctions, I'll have lost a weeks income from them. and possibly some bidders, since they oh so thoughtfully notified all the bidders.
I don't even have to *lock* at eBay policies to know that I've got no recourse for that.
Wish I'd known it was possible to go after eBay sellers for excessive shipping when I got hit with $10 shipping for a $1 item that was thrown loose into a padded envelope with less than a buck's postage on it a few years back (note that the item was static sensitive and the padding wasn't anti-static)
After much messing around I found a link that might be the right one to email them about it.
More digging found the "Live help" link. Which, after a bit got me a *different* link to report to. And the news that it'll be 24 hours or so before they reply.
Meanwhile, all my active auctions (except some I entered last night) are gone. Including a bunch that were ending this evening.
The excessive charges?
I was charging $9 for priority mail shipping of individual items. That's (as I explained in the email) $4.80 for the priority mail, $0.60 for delivery confirmation (to protect *me*) $1.50 for the photo mailers that I use (because the free priority mail envelops give *no* protection and practically *encourage* mail carriers to fol them) and $2 for bus fare to the post office. And I rounded it up.
That ain't excessive, But since there's no obvious way to list "handling" charges (not even the guy on Live help could find one) I get dinged.
And even if (as the help guy thinks is likely) they re-list the auctions, I'll have lost a weeks income from them. and possibly some bidders, since they oh so thoughtfully notified all the bidders.
I don't even have to *lock* at eBay policies to know that I've got no recourse for that.
Wish I'd known it was possible to go after eBay sellers for excessive shipping when I got hit with $10 shipping for a $1 item that was thrown loose into a padded envelope with less than a buck's postage on it a few years back (note that the item was static sensitive and the padding wasn't anti-static)
